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AI Agent

The Future of Customer Support — Instant, Intelligent & Always On-Brand

Meet the next generation of AI-powered customer service automation — built to deliver lightning-fast responses, solve complex issues with ease, and maintain the unique voice of your brand. With AI Agent, every interaction feels personal, professional, and effortlessly human.

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Step into the future of AI

Discover customer service automation that feels human, seamless, and truly effortless.

Offer instant support

Deliver quick, real-time solutions to your customers—without overspending.

40%+

Reduction in response
and resolution times

Handle challenges with ease

Let AI tackle even the toughest queries smoothly and efficiently.

UP TO

95%

of tickets resolved
automatically

Amplify your brand voice

Engage like your best agent—on every channel, in every language, anytime.

30%

Boost in customer
satisfaction

Beyond simple answers

End-to-End Resolutions

Welcome to the future of AI with Uriel. Powered by advanced modules—Uriel Connect, Decision Engine, and Reasoning Engine—you can automate not only basic questions but also complex workflows from start to finish.

Leverage any LLM

Deliver natural, intelligent responses by tapping into world-class foundation models from OpenAI, Google, Anthropic, and Meta—ensuring your customers always get the best experience.

URIEL Connect
REASONING ENGINE
Decision Engine
FEEDBACK & TRAINING

Safety & precision with Uriel Connect

Stay in complete control of your AI’s behavior. Uriel Connect fine-tunes responses, aligns them with your brand, and manages non-deterministic outputs—guaranteeing both consistency and peace of mind.

LLMs
REASONING ENGINE
Decision Engine
FEEDBACK & TRAINING

Understand & resolve with Reasoning Engine

Deliver accurate, personalized resolutions by harnessing your company’s data. Uriel’s Reasoning Engine understands context deeply and ensures every response is relevant and precise.

LLMs URIEL Connect
REASONING ENGINE
Decision Engine
FEEDBACK & TRAINING

Guarantee accuracy with Decision Engine

Ensure every automated process runs flawlessly. Uriel’s Decision Engine delivers efficiency with reliability—executing workflows with 100% accuracy, every time.

LLMs URIEL Connect
REASONING ENGINE
Decision Engine
FEEDBACK & TRAINING

Shape your AI with Feedback & Training

Turn your AI Agent into a digital twin of your top-performing human agent. With Uriel’s Feedback & Training module, you can guide, refine, and continuously improve performance.

LLMs URIEL Connect
REASONING ENGINE
Decision Engine

Integrate with your favorite applications and configure for a seamless experience

Enjoy our 80+ native integrations. Whether it’s CRMs, appointment schedulers or Analytics, we’ve got it all covered.
Send data from your AI chatbot to your CRMs and other tools and vice versa.

ChatGPT

HubSpot

Bitrix24

Go High Level

Acuity Scheduling

Zoho CRM

Pabbly

Zapier

Twilio

Pipedrive CRM

Google Calendar

Google Sheets

and more than 80 tools to integrate

Discover our Integrations

The AI twin
of your best agent

Knowledge integration

Give your AI Agent a lifetime of knowledge and customer context to handle any question in seconds.

On-brand experience

Uriel AI Agent learns your tone of voice and brand language to offer an always on-brand experience.

Multilingual support

Communicate effortlessly with customers around the globe in their native language.

Seamless integration

No matter what customer service platform you use, you can transform your customer service with Uriel today.

Omnichannel

Engage with your customers wherever they are—chat, email, phone, social media, and more.

Proactive engagement

Reach out to customers when they need you most to increase conversions and reduce cart abandonment.

Maintain full control over your AI

Transparent decision making

Gain insights into your AI Agent’s decision-making process behind every conversation.

Customer insights at scale

Analyze customer conversations at scale to continually improve your products and processes.

Measure impact in real time

See how your AI Agent positively affects your business metrics.

What Our Clients Say About Us

With Uriel, we didn’t just reduce costs—we empowered our team to focus on high-value work across the company. That’s the true power of smart automation: unlocking people’s potential.

Mike Wu

Senior Director, Ecommerce and CX

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Uriel has become our game-changer. It’s transformed the way our agents work—helping us support more customers in less time, even as ticket volumes continue to grow.

Małgorzata Miąsik

Operations Center Director

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Uriel isn’t just another solution—it stands apart. Partnering with them to enhance our support has been one of the smartest decisions we’ve made.

Anna Janik

International Customer Care Director

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Ready to experience the
Future of customer service?

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