faster first response time
drop in resolution time
average agent CSAT score
Agents spend most of their workday in the help desk. We've improved everything for the fastest, most efficient experience, helping you get more done.
Smartly manage tickets by subject, intent, customer profile, and more. Stop reassignments and instantly get customers to the right team the first time.
Remove ticket selection by auto-assigning conversations based on team capacity and skills. Now, every agent receives the perfect workload.
Enjoy a sleek design without the distractions. Uriel prioritizes messages and context so you can see more without scrolling.
Streamline work with keyboard shortcuts. Send, Close, Search, Change Tickets — complete complex tasks in one movement.
Smartly manage tickets by subject, intent, customer profile, and more. Stop reassignments and instantly get customers to the right team the first time.
Remove ticket selection by auto-assigning conversations based on team capacity and skills. Now, every agent receives the perfect workload.
Enjoy a sleek design without the distractions. Uriel prioritizes messages and context so you can see more without scrolling.
Streamline work with keyboard shortcuts. Send, Close, Search, Change Tickets — complete complex tasks in one movement.
Streamline conversations by providing customer information in one spot. Now, your team can provide exceptional, personalized experiences that build brand loyalty.
Access external data within Uriel through seamless integrations. Finally, no more tab switching!
Instantly check spelling, improve grammar, and convert bullet points into engaging messages that embrace your brand style and tone.
Offer lightning-fast, accurate communication in 175 languages with the ability to translate all incoming and outgoing chats, emails, and social messages.
Gain insights into your AI Agent’s decision-making process behind every conversation.
We developed a specialized large language model (LLM) to meet
the unique needs of ecommerce brands.
Enjoy our 80+ native integrations. Whether it’s CRMs, appointment schedulers or Analytics, we’ve got it all covered.
Send data from your AI chatbot to your CRMs and other tools and vice versa.
ChatGPT
HubSpot
Bitrix24
Go High Level
Acuity Scheduling
Zoho CRM
Pabbly
Zapier
Twilio
Pipedrive CRM
Google Calendar
Google Sheets
and more than 80 tools to integrate
Discover our IntegrationsLead your organization confidently into the conversational future
Boost CSAT, eliminate wait times, and embrace managing AI agents as naturally as managing your human team.
Build AI agents your organization can trust, on a platform with built-in orchestration, supervision, monitoring, and compliance - so you can focus on outcomes, not oversight.
Reimagine your customer journey with AI agents that delivers on goals your can't achieve with click interfaces.
Set your brand apart with secure, flawless, and natural customer interactions, leading the shift from clicks to conversations.
With Uriel, we didn’t just reduce costs—we empowered our team to focus on high-value work across the company. That’s the true power of smart automation: unlocking people’s potential.
Senior Director, Ecommerce and CX
Uriel has become our game-changer. It’s transformed the way our agents work—helping us support more customers in less time, even as ticket volumes continue to grow.
Operations Center Director
Uriel isn’t just another solution—it stands apart. Partnering with them to enhance our support has been one of the smartest decisions we’ve made.
International Customer Care Director
Uriel is an AI chatbot builder for WhatsApp, websites, Facebook Messenger, Instagram, and Telegram. It helps businesses with lead generation, creating Invoice, bookings, customer support, and marketing automation. The no-code platform includes live chat and 80+ integrations, including ChatGPT.
Microsoft Teams
Instagram
WhatsApp
Telegram
Facebook
Websites
ChatGPT
GoHighLevel
Bitrix 24
Zoho CRM
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